RapidWorkshop
NewA flexible operational execution platform for indstrial repair workshops. Built for real environments where the work is discovered as you go — not planned to the last bolt in advance.
The core idea
Controlled flexibility for real workshop operations
Repair and refurbishment work is not the same as line production. Faults are discovered, parts get swapped, and steps change. RapidWorkshop is designed for that reality.
Our solutions provides structured operational control — jobs, stages, traceability, evidence — while still letting technicians adapt the workflow as they go. This gives operational visibility without an overhead for your technicians.
Assumes: “We know the exact process before work starts.”
- Rigid, pre-defined routings
- Long implementation projects
- Built for repeatable production
Built for: “We discover the work as we go.”
- Adaptive, branching workflows
- Deploy in days, not months
- Built for repair and refurbishment
Sound familiar?
The problems RapidWorkshop solves
Most workshops run on a mix of spreadsheets, paper, and tribal knowledge. It works because a few key employees keep it running. As the business expands, it breaks down.
Spreadsheets out of control
Job trackers in Excel, separate sheets per workshop, inconsistent updates and missing data when you need it most.
Paper job cards everywhere
Photocopied repair sheets, scribbled notes, lost paperwork. Customer questions take hours to answer.
No real visibility
Managers walking the floor to find out what is done, what is stuck, and what is waiting on parts or approval.
Rigid systems do not fit
MES and ERP solutions assume the process is known up front. Repair work is discovered as you go. Technicians have to bend their work to the system.
Tribal Knowledge
Key information is in the heads of a few employees. When they are not around, the workshop slows down or stops.
Capabilities
Everything your workshop runs on, in one place
Track jobs, capture evidence, record measurements, manage materials, and keep a complete asset history. Configurable to how your workshop actually works.
Dynamic Workshop Workflows
Configurable repair stages with branching logic and conditional steps. Adapt routing in real time as work is discovered.
- Configurable repair stages
- Technician-led execution
- Branching and conditional logic
- Adaptable operational routing
Digital Job Tracking
Live workshop visibility with repair status, hold and quarantine states, approvals, and turnaround management.
- Live job status board
- Hold & quarantine states
- Approvals and sign-off
- Turnaround time tracking
Evidence Capture
Capture photos and annotated images at any stage. Before / after evidence, inspection records, and technician notes attached to the job.
- Photo & annotated image capture
- Before / after evidence
- Inspection records
- Technician notes
Measurement & Test Capture
Record dimensions, tolerances, electrical readings, pressures, temperatures, and pass / fail checks against each job.
- Dimensions & tolerances
- Electrical readings
- Pressures & temperatures
- Pass / fail checks
Flexible Material Consumption
Add parts and consumables as they are used. Swap in substitutes when needed and trace serialised components end-to-end.
- Ad-hoc parts and consumables
- Substitute material handling
- Serialised component traceability
- Live consumption against jobs
Asset History
Every serial number has a story. View repair history, recurring faults, prior inspections, and customer asset records in one place.
- Serial number tracking
- Repair history per asset
- Recurring fault patterns
- Customer asset records
Customer Tracking Portal
OptionalGive your customers a secure web portal to track their repair in real time. Fewer status calls, happier customers, less interruption for your team.
- Live repair status for end customers
- Secure, per-customer access
- Configurable visibility (status, ETAs, photos)
- Reduces inbound status calls and emails
RapidInventory Integration
Connect workshop jobs to live stock. Consume parts as they are used, swap in substitutes, and keep a real-time view of what is available.
- Live stock and parts visibility
- Consume materials against jobs
- Substitute and serialised parts handling
- Real-time material insights
Powered by RapidMES
RequiredRapidWorkshop runs on top of RapidMES. The MES platform provides the underlying orders, items, traceability, and operational governance that the workshop builds on.
- Required platform foundation
- Orders, items, and process control
- Full operational traceability
- Operational governance and dependencies
How it works
A workflow that bends to your work
Every repair starts with what you know and adapts as you find out more. RapidWorkshop captures that naturally — without forcing technicians to fight the system.
Job in
Create the job from a customer order, asset return, or quick walk-in. Pull in asset history if it has been seen before.
Inspect & discover
Strip down, inspect, photograph. Capture findings, measurements, and faults as they are discovered.
Adapt the workflow
Branch into the right repair path based on findings. Add steps, parts, or approvals as the job evolves.
Test, sign-off, dispatch
Record final tests and inspections. Approvals, evidence, and full traceability move with the asset out the door.
Customer Portal
Save your team from picking up the phone
Give your customers a secure web portal to track their repair status in real time. No more “where is my pump?” calls, no more chasing email updates — just transparent, up-to-date progress straight from the workshop.
You stay in control of exactly what each customer can see: current stage, ETA, evidence photos, inspection results, or as little as a simple status. Branded to your workshop, switched on per customer.
Fewer status calls
Customers self-serve their repair updates instead of calling for an ETA.
Configurable visibility
Choose what each customer sees — from a simple status to full evidence and test data.
Secure access
Per-customer logins so each account only sees their own assets and jobs.
Branded portal
Show up as your workshop, not ours. Lightweight, mobile-friendly access for end customers.
Built for
Workshops we are designed for
High-mix, low-volume, hands-on environments where every job is a little different and visibility is everything.
Motor rewind shops
Track each motor by serial number through strip-down, inspection, rewind, test, and dispatch — capturing photos and electrical readings along the way.
Gearbox rebuilders
Handle high-mix gearbox repairs with branching workflows for inspection findings, parts replacement, and assembly verification.
Pump & hydraulic repair
Record dimensions, pressures, and seal conditions. Flag substitute parts and keep a full audit trail for every unit that leaves the workshop.
Industrial electronics repair
Diagnose, repair, and retest with structured evidence. Capture component-level work and link tests to a serialised board history.
Automation & control repair
Configurable workflows for PLCs, drives, and control panels. Bring structure to standardised steps while keeping the rest flexible.
Remanufacturing & engineering
Adaptable routing for high-mix, low-volume work. Operational control without forcing every job through the same fixed steps.
Why RapidWorkshop
Built for dynamic industrial operations
Operational control without enterprise complexity. Designed for real workshop environments.
Fast deployment
Deploy in days, not months. No long implementation projects.
No large upfront investment
Monthly SaaS pricing designed for SMEs.
Flexible execution
Adapt workflows as work is discovered, not before it starts.
Full traceability
Capture every stage, part, measurement, and inspection.
Workshop visibility
Know exactly where every repair job stands, in real time.
Replace spreadsheets & paper
Move away from disconnected manual processes for good.
FAQs
Common questions
Operational control without enterprise complexity
RapidWorkshop helps SMEs move on from spreadsheets and paper — without forcing a rigid system on a flexible operation. Book a demo and see how it would fit your workshop.